Description
NVIDIA Enterprise Business Critical Support with RMA delivers the highest level of enterprise support for mission-critical operations. Designed for environments where downtime can have significant business impacts, this service provides 24x7 coverage and a one-hour response time for Severity Level 1 cases. NVIDIA’s Business Critical Support ensures fast, dependable issue resolution and hardware replacement to keep your systems running at peak performance. With a 29-month service duration, you gain sustained protection, operational continuity, and expert technical support from NVIDIA’s enterprise specialists.
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support with RMA |
| Service Level | Premium, 24x7 support |
| Response Time | 1 Hour for Severity Level 1 cases |
| Replacement Service Response | 4 Hours |
| Availability | 24x7 access to NVIDIA enterprise support |
| Support Coverage | Mission-critical deployments |
| Included Service | Replacement (RMA) support |
| Duration | 29 Months |
| Primary Benefit | Ensures maximum uptime and operational efficiency |
| Ideal For | Enterprises with mission-critical NVIDIA deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
