Description
The NVIDIA Enterprise Business Critical Support with RMA – 26 Month Service provides premium enterprise-grade assistance designed for mission-critical deployments where even minimal downtime can impact business operations. This service offers 24x7 technical support and a one-hour response time for Severity Level 1 cases, ensuring your NVIDIA solutions remain operational and optimized.
With rapid replacement service and proactive issue resolution, you gain peace of mind knowing that NVIDIA’s expert engineers are available to help maintain system stability and reliability. Perfect for organizations that require immediate attention and dependable service continuity.
Key Benefits:
-
Keeps your system optimally maintained with predictable total cost of ownership
-
Includes replacement service to quickly address hardware issues
-
Ensures rapid 4-hour replacement response for maximum uptime
-
26-month service duration supports long-term operational efficiency
| Specification | Detail |
|---|---|
| Service Type | Enterprise Business Critical Support with RMA |
| Service Level | Premium 24x7 Support for Mission-Critical Deployments |
| Response Time (Severity 1) | 1 Hour |
| Replacement Service | 4-Hour Response Time |
| Support Availability | 24x7 Access to NVIDIA Technical Experts |
| Service Duration | 26 Months |
| Coverage | Designated NVIDIA Enterprise Offerings |
| Benefits | Rapid issue resolution, reduced downtime, proactive support |
| Service Renewal | Available |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Trusted by
Trusted by enterprise and education leaders who need AV done right
Why Clients Choose AVENDOR for Pro AV Projects
A clear difference in expertise, service, and speed.
You may also like
