Description
The NVIDIA Enterprise Business Critical Support with RMA – 4 Hour Service delivers top-tier protection for mission-critical operations where downtime can cause significant impact. This premium support level provides 24x7 access to NVIDIA’s expert technical assistance and ensures rapid, one-hour response time for Severity Level 1 issues. Designed for enterprises running essential workloads on NVIDIA platforms, it includes RMA replacement within 4 hours, minimizing disruption and maximizing system uptime.
Gain complete peace of mind knowing NVIDIA’s specialists are ready to act swiftly and precisely, helping you sustain performance, reliability, and business continuity across your deployment.
| Specification | Description |
|---|---|
| Service Type | NVIDIA Enterprise Business Critical Support with RMA |
| SKU | 793-CU940Z+P2CMR04 |
| Support Availability | 24x7 |
| Severity Level 1 Response Time | 1 Hour |
| Replacement Service Response Time | 4 Hours |
| Coverage Scope | All designated NVIDIA Enterprise offerings |
| Support Features | Rapid issue resolution, RMA hardware replacement, expert escalation handling |
| Purpose | For mission-critical deployments requiring maximum uptime |
| Service Benefits | Peace of mind, business continuity, and minimized downtime |
| Service Category | Enterprise Support Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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