Description
The NVIDIA Enterprise Business Critical Support with RMA - 33 Month Service delivers top-tier reliability for organizations running mission-critical NVIDIA deployments. Designed to minimize downtime and maximize operational performance, this premium service ensures rapid issue resolution with 24x7 support and a one-hour response time for Severity Level 1 cases. It includes replacement service and 4-hour response time, helping you maintain productivity and confidence in every deployment.
With proactive care, direct access to NVIDIA enterprise support engineers, and rapid hardware replacement, this service empowers IT teams to keep essential systems running efficiently while reducing business risk and maintenance overhead.
| Specification | Details |
|---|---|
| Service Type | Business Critical Support with RMA |
| Service Duration | 33 Months |
| Support Availability | 24x7 |
| Response Time (Severity 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Support Method | Phone and Online Support |
| Service Location | On-site |
| Purpose | Mission-Critical Enterprise Deployments |
| Benefits | Rapid response, hardware replacement, reliable uptime |
| Designed For | NVIDIA Enterprise Offerings |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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