Description
The NVIDIA Enterprise Business Critical Support with RMA is designed to deliver maximum uptime and rapid issue resolution for mission-critical deployments. This premium service level ensures 24×7 access to NVIDIA experts, a one-hour response time for Severity Level 1 cases, and comprehensive replacement services to minimize downtime. Ideal for businesses where uninterrupted performance is essential, this 32-month support plan provides predictable costs, reliable coverage, and fast service response — empowering your team to maintain peak operational efficiency.
Key Benefits:
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Keeps your system optimally maintained with a predictable total cost of ownership
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Replacement service included to quickly resolve any hardware issues
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4-hour replacement response time for minimized disruption and higher reliability
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Ensures business continuity with NVIDIA’s premium, mission
| Specification | Description |
|---|---|
| Service Type | Enterprise Business Critical Support with RMA |
| Service Duration | 32 Months |
| Service Availability | 24×7 Support |
| Response Time (Severity 1) | 1 Hour |
| Replacement Response Time | 4 Hours |
| Support Method | Phone, Email, and On-Site Assistance |
| Coverage Area | Designated NVIDIA Enterprise Offerings |
| Primary Benefit | Minimized downtime for mission-critical environments |
| Renewal Option | Available upon service expiration |
| SKU | 793-CU940Z+P2CMR32 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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