Description
The NVIDIA Enterprise Business Standard Support (2-Year Service) delivers reliable, comprehensive technical assistance to keep your networking infrastructure operating at peak performance. Designed for NVIDIA InfiniBand and Ethernet switches and adapters, this service provides direct access to expert support and enterprise-grade management tools—including cluster management, job scheduling, and workload orchestration—all backed by NVIDIA’s trusted service-level agreement (SLA).
With Next Business Day response time and on-site support, you can minimize downtime, resolve technical issues efficiently, and maintain optimal productivity. This two-year plan ensures sustained system stability, predictable maintenance costs, and dependable technical coverage to protect your investment.
| Specification | Details |
|---|---|
| SKU | 793-SU6NNZ+P2CMI24 |
| Service Type | Enterprise Business Standard Support |
| Support Level | Standard |
| Service Duration | 2 Years |
| Response Time | Next Business Day |
| Support Coverage | NVIDIA InfiniBand and Ethernet switches/adapters |
| Support Features | On-site assistance, cluster management, job scheduling, workload orchestration |
| Benefits | Increases reliability, limits downtime, enhances operational efficiency |
| Target Use | Enterprise data centers and high-performance networking environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
