Description
The NVIDIA Enterprise Business Standard Support 41-Month Renewal keeps your NVIDIA Networking infrastructure running at peak performance with predictable cost and direct access to NVIDIA expertise.
This service is designed for organizations running NVIDIA InfiniBand and Ethernet switches and adapters in production environments. You get comprehensive system support, including system software, cluster management, job scheduling, and workload orchestration ā all backed by an enterprise-class service level agreement.
With proactive guidance and fast response, NVIDIA helps you resolve issues quickly, control downtime, and maintain reliable throughput across critical workloads.
Key Benefits
-
Operational stability for 41 months
Long-term coverage helps you plan budgets and avoid unplanned support gaps. -
On-site support when you need it
NVIDIA experts can be dispatched on-site to address hardware and system issues quickly, helping you minimize service interruption. -
Next Business Day response
Standard next-business-day response targets faster problem resolution and smoother recovery. -
Optimized total cost of ownership
Extends the life and reliability of your networking stack while keeping support predictable. -
Purpose-built for NVIDIA Networking
Tailored for NVIDIA InfiniBand and Ethernet environments in high-performance, clustered, and data center use cases.
| Field | Description |
|---|---|
| SKU | 781-S35NNZ+P2CMR41 |
| Service Name | NVIDIA Enterprise Business Standard Support ā Renewal |
| Coverage Term | 41 Months |
| Service Type | Standard Support (Renewal) |
| Supported Products | NVIDIA InfiniBand and Ethernet switches and adapters |
| Included Software Support | System software, cluster management, job scheduling, workload orchestration |
| SLA / Response Target | Next Business Day response |
| On-Site Support Availability | Yes ā on-site experts can be dispatched to help minimize downtime |
| Goal / Outcome | Maintain reliability, performance, and uptime with predictable cost of ownership |
| Primary Use Case | Production data center and HPC/AI networking environments |
| Support Level | Enterprise Business Standard |
| Renewal Type | Continuation of existing active support entitlement |
| Duration Advantage | Extended 41-month term for long-range operational planning |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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