Description
The NVIDIA Enterprise Business Standard Support is the foundational support level designed to deliver reliable, end-to-end assistance for NVIDIA enterprise solutions. This service ensures optimal performance, stability, and usability across your NVIDIA infrastructure.
It provides a predictable total cost of ownership and helps enterprises maintain operational efficiency with proactive maintenance, access to NVIDIA expertise, and coordinated support until issue resolution. The service also offers on-site assistance for rapid issue resolution and Next Business Day response times, enabling maximum reliability and peace of mind.
If you require broader or faster support coverage, NVIDIA’s Enterprise Business Critical Support is available for mission-critical environments.
| Specification | Details |
|---|---|
| SKU | 793-SU9NNZ+P2CMR30 |
| Service Type | Enterprise Business Standard Support |
| Service Category | Renewal Support Service |
| Service Duration | 30 Months |
| Support Coverage | End-to-end enterprise support for NVIDIA branded solutions |
| Service Features | On-site support, proactive maintenance, issue resolution |
| Response Time | Next Business Day |
| Service Availability | Business Hours |
| Target Users | Enterprise IT environments using NVIDIA solutions |
| Support Level Options | Upgradeable to Enterprise Business Critical Support |
| Primary Benefits | Predictable ownership cost, reliable issue resolution, operational continuity |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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