Description
The NVIDIA Enterprise Business Standard Support provides dependable, end-to-end enterprise assistance for NVIDIA branded solutions. Designed to maximize value and ensure optimal utilization of NVIDIA technologies, this foundational support level delivers reliable service with fast response times and expert on-site availability. Customers can further enhance their support experience with NVIDIA’s Value Add Services. For organizations that require rapid, around-the-clock assistance, the Enterprise Business Critical Support tier is available.
This 12-month support plan safeguards your NVIDIA investment with timely service, consistent system performance, and dependable issue resolution—keeping your operations efficient and productive.
Key Benefits:
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Protects your investment and enhances reliability
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On-site expert assistance for quick issue resolution
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Next Business Day service response for minimal downtime
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12-month coverage ensuring operational continuity
| Specification | Details |
|---|---|
| SKU | 793-SU9NNZ+P2CMR12 |
| Service Type | Enterprise Business Standard Support |
| Service Duration | 12 Months |
| Service Level | Business Standard |
| Support Coverage | End-to-End Enterprise Support for NVIDIA Solutions |
| Response Time | Next Business Day |
| On-Site Support | Included |
| Availability | Standard Business Hours |
| Eligible Products | Designated NVIDIA Enterprise Solutions |
| Add-On Options | Value Add Services available |
| Upgrade Path | Enterprise Business Critical Support for 24x7 coverage |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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