Description
The NVIDIA Enterprise Business Standard Support Service (Renewal) – 30 Month plan provides essential support coverage for NVIDIA enterprise solutions. Designed to ensure reliable system operation and optimized performance, this service delivers end-to-end technical assistance, software updates, and access to NVIDIA’s expert support team.
As NVIDIA’s foundational support level, Business Standard Support helps businesses maximize the value of their NVIDIA deployments while maintaining operational continuity. Customers can also enhance their coverage with Value Add Services or upgrade to Business Critical Support for faster response and higher availability.
With a 30-month renewal term, this service ensures long-term stability, reduced downtime, and peace of mind for your enterprise infrastructure.
| Specification | Details |
|---|---|
| Service Type | Enterprise Business Standard Support (Renewal) |
| Duration | 30 Months |
| Support Coverage | End-to-end enterprise support for designated NVIDIA solutions |
| Availability | Business hours (standard support window) |
| Response Time | Standard response times based on case severity |
| Access to Experts | NVIDIA enterprise technical support team |
| Software & Firmware Updates | Included during coverage period |
| Add-On Options | Value Add Services available for enhanced functionality |
| Upgrade Path | Upgradeable to Business Critical Support for faster response and 24x7 coverage |
| Target Users | Organizations using NVIDIA enterprise platforms and solutions |
| Renewal Type | Service renewal for existing support agreement |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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