Description
The NVIDIA Enterprise Business Standard Support Service (Renewal) provides dependable, end-to-end support for NVIDIA enterprise solutions. As NVIDIA’s foundational support level, it ensures reliable access to expert technical assistance, timely updates, and operational stability across your NVIDIA deployments. Designed for organizations that value consistent performance and cost efficiency, this service level offers an effective balance of coverage and affordability.
Customers may enhance their support experience with optional Value-Add Services, or upgrade to Enterprise Business Critical Support for faster response times and 24×7 coverage. With a 29-month duration, this renewal provides sustained system dependability and proactive issue resolution for long-term enterprise continuity.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Standard Support |
| Service Category | Technical Support / Renewal |
| Coverage Level | Standard – Business Hours Support |
| Support Features | End-to-end enterprise support for designated NVIDIA solutions |
| Response Time | Based on Business Standard SLA |
| Delivery Method | Remote and Phone Support |
| Additional Options | Value-Add Services available |
| Upgrade Path | Enterprise Business Critical Support |
| Duration | 29 Months |
| Service Scope | Renewal coverage for existing NVIDIA Enterprise Support |
| Intended For | NVIDIA Enterprise Solutions and Software Deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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