Description
NVIDIA Enterprise Business Standard Support delivers dependable technical support for NVIDIA enterprise solutions, ensuring optimal system performance and predictable maintenance costs. Designed as NVIDIA’s foundational service level, this plan offers comprehensive, end-to-end enterprise assistance for designated NVIDIA products.
Customers can enhance their support experience by adding Value Add Services tailored to specific operational needs. For organizations requiring faster response times or 24x7 coverage, the Enterprise Business Critical Support tier is also available.
With a 40-month renewal duration, this service guarantees extended protection, reliability, and peace of mind throughout the life of your NVIDIA deployment.
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Standard Support |
| Service Level | Standard (Renewal) |
| Support Coverage | End-to-end enterprise support for designated NVIDIA solutions |
| Availability | Business Hours |
| Response Time | Standard response for issue resolution |
| Service Duration | 40 Months |
| Scope | Technical assistance, issue resolution, and maintenance optimization |
| Add-on Options | Value Add Services available |
| Upgrade Option | Enterprise Business Critical Support (for 24x7 coverage and faster response) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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