Description
The NVIDIA Enterprise Business Standard Support Service delivers comprehensive, end-to-end enterprise support for NVIDIA solutions. Designed as the foundational service tier, it ensures optimal use, consistent performance, and peace of mind for businesses operating NVIDIA-powered systems. This service includes access to technical expertise, timely issue resolution, and guidance to maximize uptime and productivity.
Customers can further enhance their coverage with NVIDIA’s Value Add Services or upgrade to the Business Critical Support tier for faster response and broader service capabilities. With on-site support and a Next Business Day response time, this 22-month service helps organizations maintain operational reliability and minimize downtime.
Key Benefits:
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Protects your investment and ensures sustained system reliability
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On-site support helps limit downtime to the absolute minimum
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Next Business Day service response for faster resolution and greater efficiency
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22-month service duration for dependable, long-term performance
| Specification | Details |
|---|---|
| Brand | NVIDIA |
| Service Type | Enterprise Business Standard Support |
| Service Category | Technical Support and Maintenance |
| Service Level | Business Standard |
| Duration | 22 Months |
| Support Availability | Next Business Day |
| Service Coverage | On-Site Support |
| Target Users | Enterprise and Data Center Environments |
| Response Time (Severity 1 Cases) | Next Business Day |
| Eligible NVIDIA Offerings | Designated NVIDIA Enterprise Solutions |
| Upgrade Options | Business Critical Support, Value Add Services |
| Benefits | Enhanced reliability, reduced downtime, predictable support cost |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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