Description
Renew your mission-critical coverage with the Palo Alto Networks PA-440 4-Hour Platinum Support (3-Year Term). This service renewal provides fast, priority-level technical assistance with a guaranteed 4-hour response time to ensure business continuity and minimize downtime. The Platinum Support plan includes around-the-clock access to expert engineers, advanced RMA handling, and proactive assistance for system optimization — keeping your Palo Alto Networks PA-440 firewall secure, compliant, and running at peak performance throughout the 36-month term.
| Category | Details |
|---|---|
| Brand | Palo Alto Networks |
| SKU | PAN-SVC-4HR-PLAT-440-3YR-R |
| Product Type | Support Service Renewal |
| Supported Device | PA-440 |
| Service Level | 4-Hour Platinum Support |
| Duration | 3 Years (36 Months) |
| Coverage Type | Term, Renewal |
| Support Availability | 24x7 (24 hours a day, 7 days a week) |
| Response Time | 4 hours (hardware replacement or critical support) |
| Access to Technical Support | Included |
| Software Updates & Upgrades | Included during active term |
| RMA Handling | Expedited 4-hour replacement service |
| Contract Type | Prepaid, Renewal |
| Intended For | Enterprise and mission-critical environments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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