Description
The Palo Alto Networks PA-440 4-Hour Premium Support (US Government) plan provides mission-critical technical assistance designed for federal and government environments. This 5-year (60-month) renewal ensures continuous access to rapid-response support, minimizing downtime and maintaining compliance with government security standards.
With a guaranteed 4-hour response window, customers receive expedited troubleshooting, software updates, and expert technical guidance from Palo Alto Networks’ specialized support engineers—keeping the PA-440 firewall running optimally across its entire lifecycle.
| Category | Details |
|---|---|
| SKU | PAN-SVC-4HRUSG-440-5YR-R |
| Product Type | 4-Hour Premium Support Renewal |
| Supported Model | PA-440 |
| Coverage Duration | 5 Years (60 Months) |
| Eligibility | U.S. Government Accounts Only |
| Support Level | 4-Hour Response, Premium Tier |
| Support Access | 24x7x365 Global Technical Assistance |
| Includes | Software Updates, Hardware Replacement, Expert Remote Assistance |
| Delivery Method | Electronic (Support Entitlement) |
| Renewal Type | Term-Based Renewal |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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