Description
Renew your premium Palo Alto Networks Platinum Support for the PA-450 firewall with a 5-year term. This service renewal delivers rapid 4-hour on-site response for critical hardware issues and around-the-clock access to Palo Alto Networksā expert technical support team. Maintain maximum uptime, receive continuous software updates, and ensure fast, priority handling of service requests. Ideal for mission-critical environments that demand minimal downtime and proactive security infrastructure management.
| Category | Details |
|---|---|
| SKU | PAN-SVC-4HR-PLAT-450-5YR-R |
| Product Type | Support Service (Renewal) |
| Applies To | Palo Alto Networks PA-450 Firewall |
| Service Level | Platinum Support |
| Response Time | 4-Hour On-Site Hardware Replacement |
| Coverage Duration | 5 Years (60 Months) |
| Support Availability | 24x7 Technical Assistance |
| Software Updates | Included (Firmware, Content, Security Updates) |
| Hardware Replacement | 4-Hour Response Time with On-Site Support |
| Renewal Type | Term-Based, Renewal |
| Eligibility | Valid for customers with existing active Platinum Support contracts |
| Support Scope | Hardware, Software, and OS Support for PA-Series Firewalls |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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