Description
The Palo Alto Networks PA-450 4-Hour Premium Support (US Government) 3-Year Renewal provides dedicated, high-priority service designed exclusively for U.S. government deployments. This support plan ensures rapid hardware replacement and expert technical assistance within a 4-hour response window, maintaining mission-critical operations and minimizing downtime. Renewing this 36-month term guarantees continued access to Palo Alto Networks’ elite support engineers, advanced troubleshooting, and proactive system maintenance for government-certified environments.
| Category | Details |
|---|---|
| Product SKU | PAN-SVC-4HRUSG-450-3YR-R |
| Supported Device | PA-450 |
| Support Type | 4-Hour Premium Support |
| Eligible Accounts | U.S. Government Only |
| Service Level | 4-Hour Response and Hardware Replacement |
| Contract Term | 3 Years (36 Months) |
| Renewal Type | Term Renewal |
| Availability | 24x7 Phone and Web Support |
| Technical Assistance | Access to Certified Palo Alto Networks Engineers |
| Replacement Coverage | 4-Hour Onsite Replacement for Hardware Failures |
| Software Access | Security Updates and Maintenance Releases |
| Scope | Mission-Critical U.S. Government Deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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