Description
The Palo Alto Networks PA-450 4-Hour Premium Support (PAN-SVC-4HRUSG-450-5YR-R) is a 5-year (60-month) renewal service plan designed exclusively for U.S. Government accounts. This premium-level support ensures rapid 4-hour onsite response to minimize downtime and maintain continuous protection for mission-critical security infrastructure. Backed by Palo Alto Networksā expert technical assistance, this service provides priority case handling, hardware replacement, and direct access to engineers who specialize in government environments and compliance standards.
With this plan, agencies can ensure uninterrupted firewall performance, maintain compliance with federal cybersecurity mandates, and keep their PA-450 appliances fully supported for five years under a trusted, government-approved service structure.
| Category | Details |
|---|---|
| SKU | PAN-SVC-4HRUSG-450-5YR-R |
| Support Type | 4-Hour Premium Support |
| Applicable Device | Palo Alto Networks PA-450 |
| Account Eligibility | U.S. Government Accounts Only |
| Duration | 5 Years (60 Months) |
| Service Level | Onsite Response within 4 Hours |
| Coverage | Hardware Replacement and Technical Support |
| Support Hours | 24x7 Availability |
| Response Commitment | 4-Hour Response for Critical Issues |
| Renewal Type | Term Renewal |
| Program | Premium Support Program |
| Manufacturer | Palo Alto Networks |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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