Description
Renew your premium support coverage for the Palo Alto Networks PA-460 firewall with the 4-Hour Platinum Support – 1 Year Term Renewal. This plan ensures mission-critical protection through rapid on-site hardware replacement and direct access to Palo Alto Networks’ top-tier technical experts. With 24x7 support availability, proactive case management, and expedited RMA delivery within four hours, this service keeps your network defenses fully operational and downtime to a minimum.
| Category | Details |
|---|---|
| Product Type | Support Service Renewal |
| Support Level | 4-Hour Platinum Support |
| Service Duration | 1 Year (12 Months) |
| Service Scope | Hardware Replacement & Technical Assistance |
| Response Time | 4 Hours (On-Site or Parts Replacement) |
| Coverage Hours | 24x7 (24 Hours a Day, 7 Days a Week) |
| Eligible Device | Palo Alto Networks PA-460 Firewall |
| Renewal Type | Term Renewal |
| Support Access | Direct Access to Palo Alto Networks Technical Support Engineers |
| Additional Benefits | Priority Case Handling, Proactive Support, and Accelerated RMA |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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