Description
The Palo Alto Networks PA-460 4-Hour Platinum Support (3-Year Renewal) provides enterprise-grade maintenance and rapid response coverage to keep your next-generation firewall operating at peak performance. With 4-hour onsite hardware replacement and 24/7 access to expert technical support, this Platinum level service ensures minimal downtime and maximum protection continuity. Designed for critical environments, it delivers fast issue resolution, proactive support, and firmware updates over a 36-month renewal term.
| Category | Details |
|---|---|
| Brand | Palo Alto Networks |
| Product Type | 4-Hour Platinum Support Service |
| Model Supported | PA-460 |
| Service Level | 4-Hour Hardware Replacement |
| Term Length | 3 Years (36 Months) |
| Coverage Type | Platinum Support, Term Renewal |
| Support Availability | 24x7 Technical Assistance |
| Hardware Replacement | Onsite, within 4 hours |
| Software Updates | Included |
| Support Renewal | Yes ā Renewal of Existing Platinum Plan |
| Response Time | 4 Hours |
| Service Type | Maintenance & Technical Support |
| SKU | PAN-SVC-4HR-PLAT-460-3YR-R |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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