Description
The Palo Alto Networks PA-460 4-Hour Platinum Support Renewal (5 Years) ensures uninterrupted protection and maximum uptime for your next-generation firewall. Designed for mission-critical environments, this premium support plan provides 4-hour onsite hardware replacement, 24x7 technical assistance, and proactive case management for a full 60-month term. Maintain your PA-460 appliance in peak operating condition with fast, expert-level service and guaranteed hardware response times.
| Category | Details |
|---|---|
| SKU | PAN-SVC-4HR-PLAT-460-5YR-R |
| Product Type | Support Service Renewal |
| Supported Device | Palo Alto Networks PA-460 |
| Service Level | Platinum Support (4-Hour Response) |
| Coverage Duration | 5 Years (60 Months) |
| Service Availability | 24x7 (24 hours/day, 7 days/week) |
| Hardware Replacement | 4-Hour Onsite Replacement |
| Technical Support | Direct access to Palo Alto Networks TAC |
| Renewal Type | Term-Based Renewal |
| Support Features | Case management, software updates, hardware coverage, proactive notifications |
| Compatibility | Applicable to existing PA-460 devices under valid support agreements |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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