Description
The Palo Alto Networks PA-460 4-Hour Premium Support (3-Year Term, Renewal) provides mission-critical customers with expedited hardware replacement and priority technical assistance. Designed to ensure minimal downtime, this premium service delivers expert-level support and replacement within four hours of issue confirmation. Ideal for enterprises and organizations that require consistent network uptime and responsive service continuity for their PA-460 firewall appliance.
| Category | Details |
|---|---|
| Product Type | 4-Hour Premium Support Renewal |
| Supported Device | Palo Alto Networks PA-460 |
| Support Coverage | Hardware replacement within 4 hours |
| Service Term | 3 Years (36 Months) |
| Availability | 24x7 access to Palo Alto Networks Technical Assistance Center (TAC) |
| Response Time | 4-Hour Onsite Hardware Replacement (where available) |
| Renewal Type | Term-Based Renewal |
| Service Level | Premium Support |
| Scope | Hardware and Software Support, RMA Handling |
| Delivery Method | Electronic (Support Entitlement) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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