Description
The Palo Alto Networks PA-460 4-Hour Premium Support (US Government, 3-Year Renewal) provides mission-critical assistance designed specifically for U.S. government accounts. This service ensures rapid response within four hours, direct access to specialized support engineers, and proactive system maintenance for enhanced reliability and compliance. Covering a 36-month term, it is ideal for government agencies and institutions that require maximum uptime, priority case handling, and uninterrupted firewall performance.
| Category | Details |
|---|---|
| Product SKU | PAN-SVC-4HRUSG-460-3YR-R |
| Supported Model | Palo Alto Networks PA-460 |
| Service Type | 4-Hour Premium Support |
| Eligibility | U.S. Government Accounts Only |
| Response Time | 4 Hours |
| Term Length | 3 Years (36 Months) |
| Coverage | Hardware and Software Support |
| Renewal Type | Term, Renewal |
| Support Access | 24x7 via Authorized Channels |
| Includes | Priority Case Handling, Replacement Service, Technical Assistance |
| Manufacturer | Palo Alto Networks |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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