Description
The Palo Alto Networks PA-460 Platinum Support (5-Year Term, Renewal) delivers the highest level of service assurance for your next-generation firewall. Designed to minimize downtime and optimize performance, Platinum Support provides 24x7 technical assistance, advanced hardware replacement, proactive device health monitoring, and continuous access to the latest updates and threat intelligence. With a 5-year coverage term, this renewal ensures ongoing operational reliability and compliance for mission-critical environments that depend on uninterrupted network protection.
| Category | Details |
|---|---|
| Product SKU | PAN-SVC-PLAT-460-5YR-R |
| Product Type | Support Service (Renewal) |
| Supported Device | Palo Alto Networks PA-460 |
| Support Level | Platinum Support |
| Coverage Term | 5 Years (60 Months) |
| Service Availability | 24x7 Technical Assistance |
| Hardware Replacement | Advanced RMA with Next-Business-Day Delivery |
| Software Updates | Continuous Access to PAN-OS Updates and Threat Signatures |
| Proactive Monitoring | Device Health and System Performance Monitoring |
| Subscription Renewal | Yes, Required for Ongoing Coverage |
| Support Access | Online Case Management, Live Chat, and Phone Support |
| Delivery Method | Electronic (Activation via Customer Support Portal) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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