Description
Ensure maximum uptime and priority response for your Palo Alto Networks PA-5450 firewall with the 4-Hour Platinum Support Renewal. This 1-year (12-month) prepaid service delivers comprehensive coverage with rapid 4-hour onsite response, expert assistance from Palo Altoās technical engineers, and proactive hardware replacement to maintain optimal system performance. Designed for mission-critical environments, Platinum Support ensures uninterrupted protection, minimal downtime, and premium service continuity for your enterprise security infrastructure.
| Category | Details |
|---|---|
| SKU | PAN-SVC-4HR-PLAT-5450-R |
| Service Type | 4-Hour Platinum Support |
| Supported Device | Palo Alto Networks PA-5450 |
| Duration | 1 Year (12 Months) |
| Service Level | 4-Hour Onsite Response |
| Coverage | Hardware Replacement and Technical Support |
| Delivery Method | Prepaid |
| Renewal Type | Renewal |
| Availability | Global (Subject to Regional Coverage) |
| Support Access | 24x7 TAC Access, Hardware Replacement, and Software Updates |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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