Description
The Palo Alto Networks PA-5450 4-Hour Premium Support (US Government), 1 Year Renewal provides mission-critical assistance designed specifically for U.S. government organizations operating high-performance PA-5450 firewalls. This service guarantees rapid response within four (4) hours to minimize downtime, protect classified operations, and ensure continuous network protection. With Palo Altoās expert engineers and government-compliant support structure, agencies can maintain operational readiness and compliance while extending the lifecycle of their existing hardware.
| Category | Details |
|---|---|
| Product SKU | PAN-SVC-4HRUSG-5450-R |
| Supported Device | PA-5450 Firewall |
| Service Type | 4-Hour Premium Support |
| Eligibility | U.S. Government Accounts Only |
| Service Term | 1 Year (12 Months) |
| Delivery Method | Prepaid, Renewal |
| Response Time | 4 Hours (Hardware Replacement / Support Response) |
| Support Coverage | 24x7x365 Technical Support and RMA Services |
| Compliance | Meets U.S. Government Security and Support Requirements |
| Purpose | Ensures critical uptime and continuity for government-grade deployments |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some productsāsuch as custom orders, special-order items, audio gear, software, and LED video wallsāare non-returnable. Non-defective returns may be subject to a 20ā30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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