Description
| Feature | Details |
|---|---|
| Product Type | 5-Year Service Package with Installation & Maintenance |
| Compatible UPS Models | Vertiv Liebert GXT4 5-6kVA, APS, and PSI Series |
| Service Duration | 5 Years |
| Coverage | 100% Parts, Labor, and Travel |
| Installation & Start-Up | Included |
| Preventive Maintenance | Included |
| Emergency Service | 24/7 Onsite Support |
| Battery Removal/Disposal | Compliant with Environmental Regulations |
| Technician Qualification | Vertiv Factory-Trained |
| Reporting Access | Customer Services Network Portal |
| Ideal For | Ensuring optimal uptime, fast deployment, and regulatory-compliant service |
Ensure continuous power protection and peace of mind with the Vertiv Power Assurance Package (PAP) for Liebert GXT4 5-6kVA UPS systems. This five-year service plan offers more than just an extended warranty—it's a comprehensive power protection solution.
Designed for Vertiv APS, GXT, and PSI UPS units, this package includes professional installation, start-up services, preventive maintenance, and 24/7 emergency onsite support. All service visits are performed by Vertiv factory-trained technicians, with 100% coverage on parts, labor, and travel.
The PAP also handles the safe removal and eco-compliant disposal of your old UPS batteries, simplifying replacement logistics while ensuring full regulatory compliance. With access to the Vertiv Customer Services Network portal, you can view service histories and monitor system health at any time—helping you make informed, strategic decisions.
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
