Description
Ensure uninterrupted power protection and peace of mind with the Vertiv Power Assurance Package (PAPGXT-1K3K) for Vertiv Liebert GXT4 UPS systems up to 3kVA. This comprehensive 5-year service solution includes installation, start-up, preventive maintenance, and 24/7 emergency on-site support—all handled by certified Vertiv technicians.
Designed for critical IT environments, this package covers 100% of parts, labor, and travel and ensures compliant battery disposal and equipment handling. Customers also gain access to Vertiv’s Customer Services Network portal for real-time service history and reports, aiding in inventory and financial planning.
Whether you're deploying a new UPS or extending the life of an existing system, the Power Assurance Package streamlines setup and maximizes system uptime.
Key Features:
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Full 5-year warranty with installation and on-site start-up
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24/7 emergency service and nationwide coverage
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Certified factory-trained technicians for maintenance and support
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100% coverage on parts, labor, and travel
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Battery removal and disposal included with regulatory compliance
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Access to service history via Vertiv’s online portal
| Specification | Details |
|---|---|
| Product Type | Power Assurance Package |
| Compatibility | Vertiv Liebert GXT4 UPS up to 3kVA |
| Coverage Duration | 5 Years |
| Included Services | Installation, Start-Up, Preventive Maintenance, Emergency Support |
| Emergency Response | 24/7 Availability |
| Technician Qualification | Factory-Trained Vertiv Technicians |
| Coverage | 100% on Parts, Labor, and Travel |
| Battery Handling | Removal and Disposal Included |
| Service Portal Access | Vertiv Customer Services Network |
| Compliance | Follows Regulatory Disposal Standards |
| Ideal For | Data Centers, Server Rooms, IT Networks |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
