Description
Ensure critical power system reliability with the Vertiv Power Assurance Package with LIFE Services (PAPGXT15-20KLF). This 5-year comprehensive service package includes 24x7 on-site emergency support, expert installation, full parts and labor coverage, and proactive monitoring through Vertiv's LIFE Services. Designed specifically for GXT5 UPS systems (15-20kVA), it provides peace of mind and maximized uptime for your most important equipment.
The service includes complete configuration, optional legacy UPS removal, and access to Vertiv’s Customer Resolution Center. With full coverage of UPS internal batteries, PODs, and web cards, this package ensures high system availability, reduced maintenance overhead, and increased operational efficiency.
Key Benefits
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Proactive monitoring with Vertiv LIFE Services
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Full 24x7 support and emergency response
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Complete parts and labor coverage
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On-site installation and startup (non-hardwired applications)
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Enhanced performance through expert support and service continuity
| Feature | Details |
|---|---|
| Brand | Vertiv |
| Service Type | Power Assurance Package with LIFE Services |
| Service Duration | 5 Years |
| Compatibility | GXT5-15KVA to GXT5-20KVA UPS Models |
| Coverage | 100% Parts & Labor, including internal batteries, POD, and web card |
| Installation | On-site startup and configuration (excludes hardwired units) |
| Legacy Removal | Optional removal and disposal of legacy UPS and batteries |
| Emergency Support | 24x7 On-site support (within 150 miles of a service center) |
| Remote Monitoring | Included with Vertiv LIFE Services |
| Customer Support Access | 24x7 access to Customer Resolution Center and online service network |
| SKU / Part Number | PAPGXT15-20KLF |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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