Description
Comprehensive 5-Year Critical Power Support with LIFE™ Remote Monitoring and UPS Removal
Ensure uninterrupted performance of your mission-critical systems with the Vertiv Power Assurance Package (PAPGXT15-20KRLF). This all-inclusive 5-year service package provides complete protection, including 100% parts and labor coverage, 24x7 emergency on-site service, and LIFE™ remote monitoring for proactive maintenance. Also included is the safe removal and eco-friendly disposal of your legacy UPS systems and batteries.
Perfect for facilities looking to maintain uptime, control costs, and streamline service response times, this package gives you peace of mind with minimal administrative effort.
Key Features:
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Five-Year Comprehensive Coverage – 100% parts and labor for internal batteries, POD, and web cards.
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24x7 On-Site Emergency Service – Within 150 miles of a Vertiv regional service center.
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Proactive LIFE™ Monitoring – Real-time remote diagnostics and predictive maintenance support.
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Installation & Startup – For new UPS and internal batteries (excluding hard-wired applications).
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Safe Removal of Legacy Systems – Optional eco-friendly disposal of replaced UPS and batteries.
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Customer Services Network Access – Online tools and resolution center for full visibility.
| Specification | Details |
|---|---|
| Service Package | Vertiv Power Assurance Package with LIFE & Removal |
| Part Number | PAPGXT15-20KRLF |
| Coverage Duration | 5 Years |
| Monitoring | LIFE™ Remote Monitoring |
| On-Site Installation | Included (excluding hard-wired applications) |
| Legacy Equipment Removal | Included (if selected) |
| Parts Coverage | 100% for UPS, internal batteries, POD, and web card |
| Labor and Travel | 100% Covered |
| Emergency Service | 24x7 availability within 150 miles of Vertiv service center |
| Access to Support Tools | Customer Services Network & Resolution Center |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
Building a Complete AV System?
This product is rarely deployed alone. It’s typically part of a fully integrated AV system. AVENDOR designs, integrates, and supports end-to-end environments—from single rooms to enterprise-wide deployments.
- System Design & Engineering
- Installation & Integration
- Programming & Ongoing Support
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