Description
Protect your critical power systems with the Vertiv Power Assurance Package (PAP), designed for Vertiv Liebert PSI UPS systems up to 5kVA. The PAPPSI-5KLF delivers comprehensive 5-year coverage including startup and installation, preventive maintenance, and 24/7 on-site emergency support by factory-trained technicians.
This package also includes proper removal and disposal of existing UPS batteries, ensuring compliance with environmental and regulatory standards. All parts, labor, and travel are fully covered for the duration of the contract. Vertiv’s Customer Services Network portal provides full visibility into service history and system status, helping streamline your maintenance planning and inventory tracking.
Ensure reliable performance and peace of mind with Vertiv’s trusted service infrastructure.
| Specification | Details |
|---|---|
| Model | PAPPSI-5KLF |
| Coverage Duration | 5 Years |
| Supported UPS Models | Vertiv Liebert PSI UPS (up to 5kVA) |
| Included Services | Startup & Installation, Preventive Maintenance |
| Emergency Support | 24/7 On-Site Response |
| Battery Services | Removal & Environmentally Compliant Disposal |
| Service Coverage | 100% Parts, Labor, and Travel |
| Technician Certification | Factory-Trained Vertiv Technicians |
| Service Visibility | Access via Customer Services Network Portal |
| Regulatory Compliance | Full Compliance with Disposal Regulations |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
