Description
The Vertiv Power Assurance Package (PAPPSI-1K3KLI) is a comprehensive 5-year extended service plan designed for Liebert PSI UPS systems (1kVA–3kVA). Tailored to ensure maximum uptime and operational reliability, this package offers peace of mind with prioritized access to phone support and expert on-site services. Enjoy complete coverage on parts and labor, enabling faster issue resolution and enhanced system performance. With Vertiv’s factory-trained professionals ready to respond, your critical infrastructure remains protected around the clock.
Key Features:
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5-Year Service Duration – Long-term assurance and consistent support
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Phone Support – 24/7 technical assistance for fast diagnostics
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On-Site Support – Prompt resolution of issues with minimal disruption
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Parts and Labor Coverage – Full protection for efficient maintenance
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Tailored for PSI 1K–3KVA UPS – Optimized service for specific UPS models
| Specification | Details |
|---|---|
| Brand | Vertiv |
| Service Name | Power Assurance Package – PSI UPS (1K–3KVA) |
| Part Number | PAPPSI-1K3KLI |
| Duration | 5 Years |
| Coverage Type | Parts & Labor, Phone and On-Site Support |
| Supported UPS Models | Vertiv Liebert PSI UPS (1kVA to 3kVA) |
| Support Availability | 24x7 Phone Support, On-Site Response |
| Service Type | Extended Warranty & Maintenance Service |
| Deployment | Nationwide (Local support depending on region) |
| Response Time | As per Vertiv PAP agreement terms |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
