Description
The Palo Alto Networks Panorama 100 Devices Platinum Support (1 Year) provides comprehensive, enterprise-grade support for Panorama management deployments. This plan ensures proactive assistance, rapid issue resolution, and continuous access to software updates and hardware replacement. Designed for organizations managing up to 100 devices through Panorama, the Platinum Support subscription maximizes uptime, performance, and operational efficiency with 24/7 expert technical support and advanced resources.
| Category | Details |
|---|---|
| SKU | PAN-SVC-PLAT-PRA100 |
| Service Type | Platinum Support Subscription |
| Duration | 1 Year (12 Months) |
| Supported Product | Panorama (100 Devices) |
| Coverage | Software and Hardware Support |
| Support Availability | 24x7 Technical Support |
| Software Updates | Included (Firmware, Patches, Enhancements) |
| Hardware Replacement | Advanced RMA (Next Business Day Shipping) |
| Access Level | Authorized Palo Alto Networks Support Portal |
| Renewal Option | Available Upon Expiry |
| Service Delivery | Electronic / License-Based |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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