Description
The Poly RealPresence Group 500 Video Conferencing System with EagleEye IV 12x camera is designed to deliver high-quality collaboration across small to large meeting environments. Engineered for performance and flexibility, this system enables clear, lifelike video and audio experiences that enhance communication and decision-making.
With powerful video processing and advanced audio capabilities, the Group 500 ensures that every participant is seen and heard with clarity. The included EagleEye IV 12x camera provides precise zoom and framing, making it ideal for dynamic meeting spaces where detail matters. Multiple HDMI inputs and outputs support seamless content sharing and dual-display setups, enabling teams to collaborate more effectively in real time.
Built for reliability and ease of deployment, the system integrates smoothly into existing network infrastructures with Gigabit Ethernet connectivity. Its wired architecture ensures stable performance, making it a dependable solution for enterprise conferencing environments that demand consistent uptime and high-quality interactions.
| Specification | Details |
|---|---|
| Brand | Poly |
| Product Line | RealPresence Group |
| Model | Group 500 |
| SKU | 89L72AA |
| Product Type | Video Conferencing System |
| Camera Included | EagleEye IV 12x Zoom Camera |
| Ideal Room Size | Small to Large Conference Rooms |
| Video Input | 1 x HDMI 1.3 (video), 1 x HDMI 1.3 (audio) |
| Video Output | 2 x HDMI 1.3 (video), 1 x HDMI 1.3 (audio) |
| Audio Output | Audio line-out |
| Connectivity | Wired |
| Network Interface | 1 x 10/100/1000 Gigabit Ethernet |
| Data Link Protocol | Ethernet |
| Collaboration Features | Interactive content sharing and real-time collaboration |
| Dimensions (W x D x H) | 287 mm x 30 mm x 122 mm |
| Warranty | One-year limited hardware warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
