Description
Ensure long-term performance and protection for your Vertiv Liebert GXT4 UPS (5-6kVA) with the Vertiv Power Assurance Package (PAPGXT-5K6KLF). This comprehensive 5-year service solution goes beyond a typical warranty by providing proactive UPS maintenance, 24/7 emergency support, and full-service installation and startup by factory-trained technicians.
Designed for critical systems, the PAP includes on-site support, 100% coverage on parts, labor, and travel expenses, as well as environmentally compliant battery removal and disposal. You'll also gain access to the Customer Services Network portal, enabling visibility into service history and simplifying inventory and budgeting tasks. Keep your power infrastructure resilient, secure, and optimized with Vertiv’s trusted support.
| Specification | Description |
|---|---|
| Service Package | Vertiv Power Assurance Package (PAP) |
| Part Number | PAPGXT-5K6KLF |
| Duration | 5 Years |
| Coverage | 100% on parts, labor, and travel |
| Supported Models | Vertiv Liebert GXT4 UPS (5-6kVA models) |
| Startup & Installation | Included |
| Preventive Maintenance | Included |
| On-site Support | Yes |
| Emergency Services | 24/7 Availability |
| Battery Removal & Disposal | Included, meets all regulatory requirements |
| Technician Expertise | Factory-trained UPS service professionals |
| Service Reporting | Customer Services Network portal access |
| TAA Compliant | Yes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
