Description
The Vertiv PAPGXT-5K6KRLF Power Assurance Package is a comprehensive 5-year service solution for Vertiv Liebert GXT UPS systems (5–6kVA). Designed to go beyond traditional warranty coverage, this plan provides full protection against unexpected power disruptions that can compromise your network's uptime.
The package includes professional startup and installation, preventive maintenance, and 24/7 emergency on-site support by factory-trained technicians. It also covers complete labor, parts, and travel expenses—ensuring zero hidden costs. Proper removal and disposal of existing UPS batteries are handled in compliance with regulatory standards.
You’ll gain access to service records and system insights via the Vertiv Customer Services Network portal, making it easier to track power system health and streamline financial and inventory planning.
| Specification | Details |
|---|---|
| Product Type | Power Assurance Package (PAP) |
| Service Duration | 5 Years |
| Compatible UPS Models | Vertiv Liebert GXT 5–6kVA |
| Included Services | Installation, Start-up, Preventive Maintenance |
| On-Site Support | 24/7 Emergency Response |
| Parts & Labor Coverage | 100% Included |
| Travel Expenses | 100% Included |
| Battery Removal/Disposal | Included, Regulatory Compliant |
| Technician Qualification | Vertiv Factory-Trained |
| Reporting Tools | Access via Customer Services Network Portal |
| Program Code | PAPGXT-5K6KRLF |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
