Description
High-Performance Dual-Protocol Controller for VTrak Systems
The Promise VRCTL3600FIQ is a high-performance Fibre Channel/iSCSI controller module designed for advanced VTrak storage systems. Supporting 16Gb/s Fibre Channel and integrated iSCSI connectivity, this unit delivers the flexibility and throughput required in demanding enterprise and media applications.
With 4 Fibre Channel ports, 4 iSCSI ports, and 32 GB of cache memory, it offers powerful dual-protocol support for environments where SAN and IP-based storage must coexist. Built for scalability, speed, and reliability, the VRCTL3600FIQ is the ideal upgrade or replacement controller for hybrid or high-performance Promise deployments.
| Specification | Details |
|---|---|
| Brand | Promise Technology |
| Model / SKU | VRCTL3600FIQ |
| Product Type | Fibre Channel / iSCSI Controller |
| Controller Interface | 16Gb/s Fibre Channel |
| Fibre Channel Ports | 4 Total |
| iSCSI Ports | 4 Total |
| Cache Memory | 32 GB |
| Packaged Quantity | 1 |
| Product Condition | New and Factory Fresh |
| Shipping Weight | 6 lbs |
| Country of Origin | Taiwan |
| Compatibility | VTrak storage systems |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
