Promise Technology 3-Year Keep Your Drive Media Retention Plan (Per Chassis)
Promise Keep your Drive - 3 Year Extended Service
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Promise Technology 3-Year Keep Your Drive Media Retention Plan (Per Chassis)
Promise Keep your Drive - 3 Year Extended Service

Promise Technology 3-Year Keep Your Drive Media Retention Plan (Per Chassis)

Save $183.01
PromiseSKU: KYHD3Y
LG Authorized
Price:
$1,395.99 $1,579.00

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Description

Safeguard your sensitive data with the Promise Technology 3-Year Keep Your Drive (KYHD) Media Retention Plan. This plan allows organizations to retain defective hard drives in the event of hardware failure—ideal for compliance with strict data protection policies. Designed for Promise devices, this service must be purchased within the first year of product ownership and applies per chassis. A certificate of destruction is required for each retained drive.

Specification Details
Brand Promise Technology
Service Type Media Retention Plan
Service Duration 3 Years
Coverage Per Chassis
Eligibility Must be purchased within 1 year of product ownership
Requirement Certificate of Destruction required for retained defective drives
Applicable Devices Compatible with Promise Technology storage systems
Purpose Retain failed drives for data security/compliance purposes

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Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24–72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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