Description
Safeguard your sensitive data with the Promise Technology 3-Year Keep Your Drive (KYHD) Media Retention Plan. This plan allows organizations to retain defective hard drives in the event of hardware failure—ideal for compliance with strict data protection policies. Designed for Promise devices, this service must be purchased within the first year of product ownership and applies per chassis. A certificate of destruction is required for each retained drive.
| Specification | Details |
|---|---|
| Brand | Promise Technology |
| Service Type | Media Retention Plan |
| Service Duration | 3 Years |
| Coverage | Per Chassis |
| Eligibility | Must be purchased within 1 year of product ownership |
| Requirement | Certificate of Destruction required for retained defective drives |
| Applicable Devices | Compatible with Promise Technology storage systems |
| Purpose | Retain failed drives for data security/compliance purposes |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
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