Description
Extend the protection of your Promise VTrak subsystem with the EW2VTJA 2-Year Extended Warranty, specifically for Mac-compatible units. Enjoy uninterrupted service and 24/7 technical support for two additional years beyond the standard 3-year limited warranty. This program includes maintenance coverage for field-replaceable units and chassis components—ideal for mission-critical environments requiring maximum uptime.
Easily register online and activate coverage any time during the initial warranty period. Note: This extended warranty excludes BBU units and third-party components such as drives, cables, and SFP modules.
| Specification | Details |
|---|---|
| Part Number | EW2VTJA |
| Manufacturer | Promise Technology |
| Product Type | Extended Warranty |
| Service Duration | 2 Years |
| Coverage Type | 24x7 Maintenance Support |
| Support Availability | 24/7 Technical Assistance |
| Eligible Products | VTrak Subsystems (Mac Version) |
| Activation Requirement | Must register online; valid only during original warranty |
| Coverage Start | After standard 3-year warranty ends |
| Included Components | Chassis, FRUs (RAID controllers, PSUs, fans, etc.) |
| Excluded Components | BBUs, HDDs, SFP modules, third-party accessories |
| Region Availability | Global – where VTrak subsystems are sold |
| How to Buy | Through authorized Promise resellers |
| Support Portal | support.promise.com |
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