Promise ServicePlus - Extended Service - 2 Year - Service
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Promise ServicePlus - Extended Service - 2 Year - Service

Promise ServicePlus 2-Year Extended On-Site Support for R3000 Series (VR3KSPS2Y1)

PromiseSKU: VR3KSPS2Y1
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Price:
$1,255.99

Shipping calculated at checkout

Stock:
Only 0 units left

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All products are brand-new and factory-sealed with full manufacturer warranty.

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Description

Ensure your Promise R3000 Series system stays protected with the Promise ServicePlus 2-Year Extended Service Plan. Designed to deliver premium support, this plan includes 24x7 access, on-site service, and next business day parts exchange for uninterrupted uptime. This comprehensive support plan must be purchased within 90 days of product acquisition and is ideal for businesses requiring maximum reliability and rapid response.

Specification Details
Manufacturer Promise Technology
Part Number VR3KSPS2Y1
Service Name ServicePlus ā€“ Extended Service
Duration 2 Years
Coverage Hours 24x7
Service Response Time Next Business Day - Advance Parts Replacement
Service Type On-site, Exchange
Supported Products Promise R3000 Series
Support Includes Phone Support, Web Support, Parts Replacement
Product Condition New and Factory Fresh
Shipping Weight 30 lbs.
Purchase Requirement Must be purchased within 90 days of system

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What Matters Most
General IT Resellers
AVENDOR
Product Specialization
Broad, generalized inventory
Deep focus on Pro AV & Commercial Displays
Quote Turnaround Time
24ā€“72 hours (or longer)
Same day or faster
Account Management
Rotating reps or ticket-based
Dedicated account manager
Price Flexibility
Fixed pricing, little room to negotiate
Flexible pricing & discounts
Customer Support
Scripted or outsourced
Personalized support by AV experts
Order Fulfillment Transparency
Varies by brand
Transparent lead times & availability
B2B Purchasing Support
Limited PO handling
Supports POs, wire transfers, and tax-exempt setup
Project Consultation
Minimal or general IT-focused
Expert AV project consultation
Project Turnkey Capabilities
May require third-party vendors
Full turnkey project capabilities
Industry Expertise
Focused on general hardware/software
10+ years in Pro AV
AV Brand Access
Limited or mixed authorization
Authorized dealer for 150+ brands
Warranty & Support
Standard manufacturer warranty
Extended warranty options available
Installation Services
Referral to third parties
In-house installation team
Training & Onboarding
Basic documentation only
Comprehensive training included
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