Description
Agility, Reliability, and Value for Demanding Storage Environments
The Promise Vess R3600TID is a unified SAN/NAS storage system designed to meet the rigorous needs of SMBs, data centers, and surveillance environments. Equipped with 16 x 14TB HDDs (224TB total), dual 12Gb/s SAS/Serial ATA controllers, and support for JBOD and multiple RAID levels, this system delivers flexibility, performance, and reliability in one scalable 3U rackmount chassis.
With up to 208 HDDs supported, flash cache acceleration, snapshot capabilities, and advanced storage protocols like iSCSI, NFS, and CIFS/SMB, the Vess R3600TID ensures optimal data handling and protection. Simplified management via OPAS and embedded web tools make this system ideal for IT environments that require ease of use and minimal downtime.
| Specification | Details |
|---|---|
| Brand | Promise Technology |
| Model | Vess R3600TIDQQS14 |
| Product Type | SAN/NAS Unified Storage System |
| Drive Bays | 16 x 3.5" Bays |
| Drives Installed | 16 x 14TB HDDs |
| Installed Capacity | 224TB |
| SSD Support | Up to 16 SSDs (0 installed) |
| RAID Support | RAID 0, 1, 5, 6, 10, 50, 60, JBOD |
| Controllers | Dual Controllers, 12Gb/s SAS, SATA 600 |
| Network Ports | 12 x RJ-45 (Gigabit + 10GbE) |
| Protocols | iSCSI, NFS, CIFS/SMB, FTP, WEBDAV |
| Expansion | Supports up to 208 HDDs |
| Form Factor | 3U Rack-mountable |
| Dimensions (H x W x D) | 5.2” x 17.6” x 20” |
| Power Supply | Redundant 550W |
| Warranty | 3-Year Limited Warranty |
| Environment Compliance | RoHS, WEEE |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
