Description
Scalable, High-Availability Unified Storage for SMBs and Surveillance Environments
The Promise Vess R3600XIDQQS8 is an enterprise-grade SAN/NAS unified storage appliance engineered for flexibility, reliability, and value. Featuring 16 x 8TB HDDs (128TB total capacity) and dual 12Gb/s SAS & SATA controllers, this system delivers the performance and redundancy needed for demanding environments such as virtualization, surveillance, and data-intensive operations.
Equipped with 32GB RAM, support for up to 16 SSDs, and protocols including iSCSI, NFS, SMB/CIFS, FTP, and WEBDAV, the Vess R3600XID is ideal for businesses requiring scalable and intelligent storage. Advanced features like flash cache acceleration, thin provisioning, and point-in-time snapshots ensure performance and data protection. Integrated with OPAS and an embedded web management wizard, this 3U rackmount system makes deployment and support simple for growing businesses.
| Specification | Details |
|---|---|
| Brand | Promise Technology |
| Model | Vess R3600XIDQQS8 |
| Product Type | SAN/NAS Unified Storage System |
| Drive Bays | 16 x 3.5" Bays |
| Drives Installed | 16 x 8TB HDDs |
| Installed Capacity | 128TB |
| SSD Support | Supports up to 16 SSDs (0 installed) |
| Memory | 32 GB RAM |
| RAID Support | RAID 0, 1, 5, 6, 10, 50, 60, JBOD |
| Controllers | Dual Controllers, 12Gb/s SAS, SATA 600 |
| Expansion Bays | 16 Total |
| Expansion Slots | 1 x SFP+ |
| Network Ports | 4 x RJ-45 (Gigabit & 10GbE) |
| Protocols | iSCSI, NFS, CIFS/SMB, FTP, WEBDAV |
| Power Supply | Redundant 550W |
| Form Factor | Rack-mountable (3U) |
| Dimensions (H x W x D) | 5.2" x 17.6" x 20" |
| Environmental Compliance | RoHS, WEEE |
| Warranty | 3-Year Limited Warranty |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
