Description
The Promise VTrak D5300xd delivers enterprise-class storage optimized for video surveillance, media production, and high-performance IT workloads. Equipped with 96TB of HDD capacity, it supports both NAS (SMB/NFS) and SAN (iSCSI/Fibre Channel) environments, giving you ultimate flexibility and scalability.
Featuring high-throughput architecture, optional flash cache acceleration, 10GbE support, dual controllers, and an auto-regenerating data mirror design, this solution ensures smooth compressed video editing, reliable streaming, and robust backup capabilities. Designed for scale—from terabytes to petabytes—it's ideal for creative professionals, security integrators, and growing enterprises.
| Specification | Details |
|---|---|
| Manufacturer | Promise Technology |
| Product Line / Series | VTrak / D5000 |
| Model Number (SKU) | D5300XDACB |
| Product Type | Video Storage Array / Surveillance Station |
| Installed Capacity | 96TB (HDD) |
| Drive Configuration | Enterprise HDD, RAID-capable |
| Flash Cache Support | Optional – for read/write acceleration |
| Connectivity | Wired |
| Network Support | Ethernet (10GbE capable) |
| RAID Support | Yes |
| Protocols Supported | SMB, NFS, iSCSI, Fibre Channel |
| Management | Remote management supported |
| Form Factor | Rackmount (exact U size not specified) |
| Expansion Options | Supports 2U24, 2U12, 3U16, 4U24, 4U60, 5U102 |
| Certifications | cTUVus |
| Environmentally Friendly | Yes |
| Product Condition | New and Factory Fresh |
| Shipping Weight | 56 lbs |
| Warranty | 3-Year Limited with 24x7 support + NBD on-site |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
