Description
The Promise VR3KEX2YHD is a 2-year extended service agreement designed for Promise Vess R3000 and J3000 Series systems with HDDs installed. This warranty extension ensures 24x7 hardware replacement and priority access to Promise's expert technical support team. Designed for business-critical environments, it provides ongoing protection and peace of mind beyond the standard warranty period—covering models such as R3600fiD, R3600xiD, R3600tiD, and others. Maintain maximum uptime and extend your total cost of ownership protection with official Promise support.
Category | Specification |
---|---|
Manufacturer | Promise Technology |
Model Number | VR3KEX2YHD |
Product Type | Extended Service Agreement / Warranty |
Coverage Duration | 2 Years |
Support Level | 24x7 Hardware Replacement |
Applicable Systems | Vess R3600fiD, R3600fiS, R3600iD, R3600iS, |
R3600tiD, R3600tiS, R3600xiD, R3600xiS | |
Drive Requirement | Valid for units with pre-installed HDDs |
Response Time | Next Business Day (NBD) Replacement |
Service Type | Manufacturer Extended Warranty |
Delivery Method | Remote Support + RMA Replacement |
Eligibility | Must be applied to existing system under active warranty |
Product Condition | New and Factory Validated |
Payment & Security
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