Description
The Clear Touch RL500 is a professional 4K conference camera designed for boardrooms, lecture halls, live events, and modern collaboration spaces. With high-resolution video capture up to 4K, 20x optical zoom, auto tracking, ePTZ, and advanced 2D/3D digital noise reduction, it delivers clear, detailed video even in demanding environments.
Built with flexible connectivity options including HDMI, 3G-SDI, USB 3.0, Ethernet, RS-232, and RS-485, the RL500 integrates easily into a wide range of conferencing, streaming, and AV setups. Network support for protocols such as RTMP, RTSP, TCP/IP, HTTP, DHCP, and ONVIF makes it a reliable solution for professional video communication and content capture.
| Specification | Details |
|---|---|
| SKU | CTS-RL500-4K20 |
| Brand | Clear Touch |
| Product Line | Clear Touch RL500 |
| Product Type | Conference Camera |
| Included Power Device | Power Adapter |
| Video Resolution | Up to 3840 x 2160 4K |
| Supported Resolutions | 1024 x 576, 1280 x 720, 1920 x 1080, 3840 x 2160 |
| Optical Zoom | 20x |
| Digital Zoom | 16x |
| Field of View | 80° |
| Image Sensor | 1/1.8 CMOS |
| Video Features | Auto Tracking, ePTZ, Progressive Scanning, Low Light Performance |
| Noise Reduction | 2D and 3D Digital Noise Reduction |
| Rotation | 340° horizontal rotation; -30° / +90° vertical rotation |
| Pan Speed | 0.7 - 24.8°/sec |
| Tilt Speed | 1.7 - 69.0°/sec |
| Minimum Illumination | 0.5 lux |
| Network Features | ONVIF Support, Built-in NDI, PoE Support |
| Network Standards | DHCP, HTTP, RTMP, RTSP, TCP/IP |
| Interfaces | HDMI Output, 3G-SDI, USB 3.0, RJ-45 Ethernet, RS-232, RS-485, 3.5 mm Audio |
| Operating Systems | Android, macOS, Linux, Windows 7 / 8 / 10 |
| Power Consumption | 18W |
| Required Voltage | DC 12V |
| Power Device Type | External Power Adapter |
| Operating Temperature | 32°F to 104°F |
| Operating Humidity | 10% - 90% |
| Touchscreen | No |
| Color | Black |
| Dimensions | 8.8" W x 6.1" D x 6.5" H |
| Weight | 3.97 lbs |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
