Description
The Clear Touch CTS-RL500-4K20 PTZ Camera is a professional wired camera designed for high-quality video capture in meeting rooms, classrooms, training spaces, and live presentation environments. With 4K Ultra HD resolution, 20x optical zoom, and 16x digital zoom, it delivers sharp, detailed video with flexible framing for both close-up and wide-room coverage.
This camera supports USB 3.0, HDMI, RJ45/IP, and SDI connectivity, making it easy to integrate into a variety of AV and conferencing setups. Its CMOS sensor captures smooth 3840 x 2160 video at up to 60 frames per second, while support for MJPEG, H.265, and YUY2 formats helps ensure compatibility with multiple workflows. The unit also supports NDI for network-based video production and streaming applications.
Bundled with the Mandatory Tariff Allocation Fee, the CTS-RL500-4K20 is built for reliable professional video capture across Windows, Mac OS, Linux, and Android environments.
| Specification | Details |
|---|---|
| SKU | CTS-RL500-4K20+TAF |
| Product Type | PTZ Camera |
| Camera Type | Camera |
| Model | CTS-RL500-4K20+TAF |
| Connectivity Technology | Wired |
| Interface Type | USB 3.0; HDMI |
| Additional Interfaces | HDMI, USB 3.0, RJ45 |
| Video Outputs / Connectivity | USB 3.0, HDMI, IP, SDI |
| NDI Support | Yes |
| Camera Sensor Type | CMOS |
| Camera Sensor Size | 1/1.8" |
| Effective Sensor Resolution | 8.42 MP |
| Focal Length | 6.25 mm - 125 mm |
| Optical Zoom | 20x |
| Digital Zoom | 16x |
| Digital Video Capture Resolution | 3840 x 2160 |
| Digital Video Capture Speed | 60 Frames per second |
| Digital Video Format | MJPEG; H.265; YUY2 |
| Voltage Input | 12V |
| System Requirements | Windows 7, 8, 10, Mac OS, Linux, Android |
| Width | 8.78 in |
| Depth | 6.1 in |
| Height | 6.5 in |
| COO | Inquire |
| TAA Compliance | Inquire |
| UNSPSC Code | 46171610 |
| Fee Included | Mandatory Tariff Allocation Fee |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
