Description
Neat Pulse Plus for Neat Bar Pro and Neat Pad is a comprehensive 4-year subscription service that empowers organizations with advanced device management, premium care, and continuous software innovation. With Pulse Plus, you can remotely configure, monitor, and update your Neat devices across locations while enjoying priority technical support and extended warranty coverage. Designed to maximize uptime and ensure your video collaboration systems operate seamlessly, Pulse Plus gives IT teams full visibility and control through Neat’s intuitive cloud platform.
| Category | Details |
|---|---|
| Brand | Neat |
| Product Line | Neat Pulse |
| Model | Plus for Neat Bar Pro and Neat Pad |
| Manufacturer Part Number (Mfr. P/N) | PULSE-PLUS-BARPRO4 |
| SKU | 15061411 |
| UNSPSC | 43232700 |
| License Type | Subscription License |
| License Duration | 4 Years |
| License Quantity | 1 License |
| Software Type | Cloud-based device management and support platform |
| Features | Remote configuration, device monitoring, software updates, extended warranty, and premium technical support |
| Supported Devices | Neat Bar Pro and Neat Pad |
| Support Coverage | Control, Care, and platform access for 4 years |
| Service Type | Subscription-based (hosted) |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
