Description
Neat Pulse Pro for Neat Board 50 is a premium service plan designed to enhance the reliability, control, and longevity of your Neat devices. This 3-year subscription provides complete device management and proactive monitoring through the Neat Pulse platform. It includes Care Support for fast technical assistance and Advanced Replacement coverage to minimize downtime in case of hardware issues. Ideal for organizations that rely on seamless collaboration and wish to maintain peak device performance over time.
| Category | Details |
|---|---|
| Brand | Neat |
| Product Line | Neat Pulse |
| Model | Pro |
| Manufacturer Part Number (Mfr. P/N) | PULSE-PRO-BOARD50-3 |
| SKU | 7836029 |
| UNSPSC | 43232700 |
| TD SYNNEX # | NFI-PULSE-PRO-BOARD50-3 |
| Supported Device | Neat Board 50 |
| Service Coverage | 3 Years |
| Service Type | Control Management, Device Monitoring, Care Support, Advanced Replacement |
| Deployment Management | Included |
| Monitoring Tools | Included (Cloud-based dashboard) |
| Support Access | Priority Technical Support |
| Replacement Policy | Advanced Replacement (minimized downtime) |
| Subscription Term | 3-Year License |
| Category Type | Support Service / Software Subscription |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
