Description
Neat Pulse Pro for Neat Board Pro delivers comprehensive device management, premium support, and extended warranty coverage for four years. Designed to optimize system performance and uptime, this service plan includes advanced software platform access, priority hardware replacement, and around-the-clock support. Ensure your Neat Board Pro remains fully operational and protected with Neat’s trusted enterprise-grade service coverage.
| Specification | Details |
|---|---|
| Product Type | Service Subscription / Extended Support |
| Service Name | Neat Pulse Pro |
| Compatible Device | Neat Board Pro |
| Coverage Duration | 4 Years |
| Support Type | Premium Support with Advanced Replacement |
| Software Platform | Advanced Neat Pulse Management Platform |
| License Type | Subscription License |
| Deployment Model | Hosted / Cloud Managed |
| Key Features | Device management, advanced analytics, warranty coverage, 24/7 support |
| Compliance | TAA Compliant |
| Manufacturer | NEAT |
| Mfr. Part Number | PULSE-PRO-BOARDPRO-4 |
| SKU | 15061426 |
| UNSPSC | 43232700 |
| TD SYNNEX Part # | NFI-PULSE-PRO-BOARDPRO-4 |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
