Description
The Extreme Networks PW 4-Hour AHR RMA Service for 17700 provides rapid hardware replacement support designed to minimize downtime for covered Extreme Networks equipment. This service includes an Advanced Hardware Replacement (AHR) commitment with a 4-hour response window, ensuring a replacement unit is shipped promptly once a return material authorization (RMA) is approved.
This RMA-only service is ideal for environments that require fast recovery from hardware failures but do not need onsite technician support. It delivers predictable response times and dependable replacement logistics backed by Extreme Networks’ support infrastructure.
| Specification | Details |
|---|---|
| Brand | Extreme Networks |
| SKU | 94307-17700 |
| Service Type | Hardware replacement support (RMA only) |
| Replacement Method | Advanced Hardware Replacement (AHR) |
| Response Time | 4 hours from RMA approval |
| Coverage Scope | Replacement of eligible failed hardware only |
| Onsite Support | Not included; no technician dispatch |
| Parts Included | Replacement unit for covered hardware |
| Logistics | Shipment of replacement hardware after approval |
| Supported Product | Extreme Networks 17700 |
| Service Category | Manufacturer support service |
Payment & Security
Your payment information is processed securely, and we do not store credit card details or access your credit card information.
Return Policy (Short Summary)
We offer a 30-day return window for most unopened, factory-sealed items.
Returns must be authorized before shipping back and must include all original packaging and accessories. Opened or used items are not returnable unless defective.
Some products—such as custom orders, special-order items, audio gear, software, and LED video walls—are non-returnable. Non-defective returns may be subject to a 20–30% restocking fee, and customers are responsible for return shipping costs.
For damaged or incorrect items, please contact us immediately.
From Scope to Sign-Off
A structured delivery process designed to reduce risk and keep projects moving.
Plan
Discovery, site review, requirements gathering, and project alignment. We define scope, constraints, and success criteria before any design work begins.
- Discovery calls & stakeholder interviews
- On-site survey & infrastructure review
- Requirements & use-case documentation
- Project scope, timeline & milestone alignment
Engineer
System design, schematics, signal flow, BOM development, and documentation. Every project leaves this phase with a complete engineering package.
- AV system design & signal flow diagrams
- Equipment selection & BOM development
- Rack layout & control system design
- As-built documentation package
Deploy
Procurement, logistics, installation, programming, commissioning, and training. We own the delivery from first shipment to final handoff.
- Authorized procurement & logistics coordination
- Physical installation & cable management
- Control system programming & configuration
- Commissioning, testing & end-user training
Support
Monitoring, maintenance, lifecycle planning, and long-term service agreements. We stay engaged long after project close.
- 24/7 remote system monitoring
- Preventive & reactive maintenance
- Technology lifecycle & refresh planning
- Long-term service level agreements
A decade of delivery — trusted by 275+ clients across industries
